How to Make an Appointment
The practice operates an appointment system for both the Doctors and Practice Nurses. An appointment can be made by ringing 020 8574 1906 or by calling into reception in person.
We have recently changed our appointment system. We have stopped our telephone triage service which has been replaced by same day face to face appointments for an emergency problem. We offer booked telephone appointments for patients wishing to discuss results, request medical certificates and letters.
If you feel that your problem is urgent, you should tell the Receptionist, and you will be seen on the same day.
All patients have the right to express a preference of Doctor or Practice Nurse and will be offered an appointment with the named individual subject to availability.
|On the day||On the day emergency appointments are for patients who have an urgent medical problem (ONE PROBLEM ONLY) that cannot wait for a routine appointment. The doctor or nurse will not be able to deal with routine matters during this appointment so please don’t ask them to. Our reception team will be pleased to book you a subsequent routine appointment for this purpose.|
|Telephone appointments||These are available by appointment and are strictly for patients wishing to discuss results, request medical certificates and letters.|
|Routine||For patients who need an appointment for a non-urgent problem, for a medication review or for a follow up appointment we offer appointments within 28 days.|